Hours of attention to the customer:
from Monday to Saturday from 9 to 13h and from 16:30 to 20:30h
Home > FAQ
FAQ
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Who is behind Dormitum?
Behind Dormitum there is a company with more than 35 years of experience in the mattress sector. We advise you to enter in the section “Our company” to know us better.
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Why purchase at dormitum?
There are many reasons why to shop at Dormitum. So many that we have opened an exclusive space to address them. You can go from here.
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What are the payment options?
You can pay through bank transfer or by credit card. Both ways are valid and secure. When you make the purchase, the last step is to choose your preference of payment.
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Is it secure to pay by credit card?
Yes. Purchasing by credit card at Dormitum is 100% secure since that the information from you credit card goes straight through a secure server of "la caixa" and therefore that information will neither be registered in any file of Dormitum nor will be accesible to any user.
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What are the costs to have it sent?
The costs for sending bases and matresses for Spain, is free always that it's value is more than 400€. For the rest of Europe and the Canary islands you can check on info@dormitum.com or by telephoning us on 972 57 32 62. For the rest of the products the price states automatically based on weight and destination.
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When is the deadline?
The deadline depends on the make and availability. Normaly, the deadline is of 15 days for the makes Simon, Schramm, Dunlopillo and Sonpura.
Passeig de la Generalitat, 16 (Vila Olimpica)·17820 Banyoles (Girona)·Tel. +00 34 972 573 262
